Terms and Conditions
&
Privacy Policy
These Terms & Conditions apply to all events, ticket sales, and website usage under the FSTM brand (a project of Life Over Future B.V.). By purchasing a ticket, signing up to a guestlist or newsletter, or entering an FSTM event, you agree to these terms.
1. Company Information
FSTM is a brand operated by:
Life Over Future B.V.
Basisweg 63, 1043 AN Amsterdam
Info@fstm.com
Chamber of Commerce: 74549154
2. Tickets and Entry
2.1 A valid ticket and ID (18+) are required for entry to all FSTM events.
2.2 Tickets are non-refundable unless an event is cancelled.
2.3 FSTM reserves the right to deny entry or remove any guest for behaviour that is unsafe, aggressive, discriminatory, or otherwise inappropriate.
2.4 Tickets purchased via Ticketswap are not refundable by FSTM. Any resale must comply with the original terms.
3. Event Changes & Cancellation
3.1 Lineups, times and venue access may be subject to change.
3.2 If an event is cancelled, FSTM will refund ticket costs via the original ticketing platform.
4. Code of Conduct
4.1 Respect for fellow visitors, staff and artists is essential.
4.2 Discrimination, harassment or unsafe behaviour will not be tolerated and may result in removal without refund.
4.3 No weapons, drugs, or prohibited substances are allowed at any FSTM event.
5. Privacy Policy
FSTM values your privacy. This Privacy Policy explains how we handle your personal data.
5.1 Personal Data We Collect:
● Name, email address, and phone number (e.g. via ticket purchase or registration)
● Marketing preferences (if opt-in is provided)
● Website usage data (via cookies)
5.2 Why We Use Your Data
● To process ticket sales and entry
● To communicate event details and service information
● With your permission, to send marketing emails or updates
● For safety, analytics and operational improvement
5.3 Legal Basis for Processing We process your data based on:
● Contract (e.g. ticket sale)
● Legitimate interest (e.g. securing our events)
● Consent (e.g. newsletter signup or sharing data with artists)
5.4 Sharing Data with Third Parties We only share your data with third parties:
● When required to deliver services (e.g. ticket providers)
● If you opt in to share data with artists or external partners
5.5 Retention
● Ticket and financial data: 7 years
● Marketing data: 2 years after last interaction
5.6 Your Rights You can request access, correction, deletion, or withdrawal of consent by contacting: (insert e-mail here) You also have the right to file a complaint with the Dutch DPA.
5.7 Cookies We use cookies to improve and personalise your experience on our website.
This includes:
● Functional cookies: for basic operation (e.g. remembering preferences)
● Analytical cookies: to understand website usage (e.g. via Google Analytics)
● Tracking cookies (only with consent): to personalise marketing content (e.g. via Meta Pixel)
You can manage your cookie preferences via the banner on our site or in your browser settings. See our Cookie Policy for more details.
5.8 Underage Visitors FSTM events and platforms are intended for visitors aged 18+. We do not knowingly process data of minors without parental consent.
6. Contact
For all inquiries about events, terms or privacy: info@fstm.com
Last updated: July. 2025